Terms and Conditions Humilius (“JunkBrothers”)

Company Number: BE 0778.971.663

1. Formation of the agreement

1.1 These general terms and conditions apply to all quotes, agreements, and services of JunkBrothers. The agreement is established through a written quote, email, WhatsApp message, or verbal agreement. By confirming the price or granting access to the site, the client declares acceptance of these terms.

1.2 Right of withdrawal (B2C): In case of a distance contract, the consumer has a legal reflection period of 14 days. If the consumer wishes the work to commence within this period, they shall expressly request immediate performance and acknowledge forfeiting the right of withdrawal once the order has been fully executed.

1.3 JunkBrothers is not bound by obvious errors or mistakes in its offers or quotes.

2. Changes and Unforeseen Circumstances

2.1 Additional work is only valid after (digital or verbal) agreement. If additional work exceeds 50% of the original price, JunkBrothers may request an additional advance payment of 35% on this additional work.

2.2 Goods or waste streams that only become visible after the demolition or removal of obstructions (walls, floors, stacked items) are not included in the initial price and will be billed additionally at prevailing rates.

2.3 Hazardous waste If asbestos, chemical waste, or other hazardous substances are found during the works that were not previously reported, JunkBrothers has the right to immediately suspend the works. All costs for safe removal, specialized processing, or downtime will be entirely borne by the client.

Cancellation

3.1 In case of cancellation by the client within 7 working days before commencement, a lump sum compensation of 35% of the price is due. In case of cancellation by JunkBrothers for reasons other than force majeure, the consumer (B2C) is entitled to equivalent compensation.

4. Performance and Force Majeure

4.1 Execution deadlines are purely indicative. JunkBrothers has an obligation of effort, not an obligation of result, regarding the exact timing of the works.

4.2 Force majeure (strikes, extreme weather conditions, machine breakdown, illness, epidemics, etc.) suspends the execution period without the customer being entitled to any compensation.

5. Client Obligations

5.1 The client guarantees access to the site at the agreed time. In case of absence or inability to access, waiting times and additional travel costs will be charged.

5.2 Parking The client is responsible for timely requesting parking permits and placing no-parking signs, unless JunkBrothers has explicitly confirmed in writing to undertake this. For last-minute assignments, this responsibility always lies with the client.

5.3 Valuables The client is obligated to remove or clearly mark all items of value (financial or emotional) that are not to be disposed of before the start of the work. JunkBrothers is not liable for the disposal of goods that were not clearly marked.

5.4 Key Management If JunkBrothers has access to the keys of the yard, they undertake to act as a careful homeowner. However, JunkBrothers is not liable for damage caused by third parties (burglary, vandalism) or external factors (leaks, fire) that occur outside of active working hours.

5.5 The customer must disconnect all utilities (electricity, water, gas) before starting the disconnection of appliances or plumbing. JunkBrothers is not liable for damages caused by un-disconnected utility lines.

6. Ownership and Delivery

6.1 Ownership of cleared goods irrevocably transfers to JunkBrothers as soon as they leave the yard. The customer waives any (residual) value or compensation for these goods.

6.2 Services are delivered “broom clean” as standard (sweeping/vacuuming). For basements, attics, garages, and sheds, this only applies if the condition of the subfloor permits. A deep clean requires a separate quote.

6.3 In the absence of the customer upon completion, a photo report created by JunkBrothers shall serve as irrefutable proof of the proper handover and the condition of the property at that time.

7. Payment Terms (In accordance with Law 2023)

7.1 Invoices are payable in cash upon completion, unless otherwise agreed in writing.

7.2 B2B (Businesses): In case of non-payment on the due date, interest of 10% per year is due by operation of law and without notice of default, plus a penalty of 10% of the invoice amount (minimum €100).

7.3 B2C (Consumers): In case of non-payment, the consumer will receive a free first reminder with a period of 14 days. Thereafter, statutory interest is due plus compensation in accordance with the legal maximums (max €20 for debt €500).

8. Liability and Subcontracting

8.1 JunkBrothers' liability is limited to the amount paid out by the company's liability insurance.

8.2 Moving lift If a moving lift is used via a subcontractor, this will be done under the conditions of that third party. JunkBrothers is not liable for damage caused by the equipment or actions of this subcontractor.

8.3 JunkBrothers is not liable for damage to plantings, driveways, or pipes caused by the necessary use of heavy equipment, unless the customer had previously warned in writing of specific vulnerabilities and this warning was demonstrably ignored.

8.4 Painting works are performed as a best endeavors obligation; JunkBrothers is not liable for wallpaper or substrates detaching due to the applied paint.

9. Privacy and Disputes

9.1 JunkBrothers processes personal data in compliance with GDPR legislation, solely for the performance of the agreement and customer management.

9.2 Only Belgian law is applicable.

For professional parties (B2B), the courts of Antwerp have jurisdiction. For consumers (B2C), jurisdiction is determined in accordance with the Judicial Code.